RELAXED-FIT OVERSHIRT IN PERFORMANCE-STRETCH TWILL

At Tavzori, We Are Committed To Delivering Your Orders Safely And Efficiently. Please Review Our Shipping Policy To Learn More About Order Processing, Delivery Times, And Tracking Information.

1. Order Processing Time

All Orders Are Typically Processed Within 1–3 Business Days After Payment Confirmation.

Please Note That Orders Are Not Processed, Shipped, Or Delivered On Weekends Or Public Holidays.

During Peak Seasons, Promotional Events, Or Holidays, Processing Times May Be Slightly Longer.

2. Shipping Destinations

We Currently Ship To Selected International Destinations, Including:

• United States
• Canada
• United Kingdom
• European Countries
• Australia
• Other Available Destinations At Checkout

Shipping Availability May Vary Depending On Your Location.

3. Estimated Delivery Time

After Your Order Has Been Processed And Shipped, Estimated Delivery Times Are:

Standard Shipping: 7–14 Business Days

Delivery Times Are Estimates And May Vary Depending On Your Destination, Local Customs Procedures, Weather Conditions, And Shipping Carrier Operations.

4. Shipping Costs

Available Shipping Options And Costs Will Be Displayed At Checkout Before You Complete Your Purchase.

Any Applicable Free Shipping Promotions Will Be Clearly Displayed On Our Website Or At Checkout.

5. Order Tracking

Once Your Order Has Been Shipped, You Will Receive A Shipping Confirmation Email Containing Your Tracking Number.

Please Allow 24–72 Hours For Tracking Information To Become Available Or Update In The Carrier's System.

You Can Use Your Tracking Number To Follow Your Shipment Until Delivery.

6. Customs, Duties, And Taxes

International Orders May Be Subject To Customs Duties, Import Taxes, Or Other Fees Depending On The Destination Country.

Any Applicable Charges Are Determined By Local Customs Authorities And May Be The Customer's Responsibility Unless Otherwise Stated At Checkout.

7. Shipping Delays

Although We Work With Our Shipping Partners To Deliver Orders Within The Estimated Timeframe, Delays May Occasionally Occur Due To:

• Customs Inspections
• Weather Conditions
• Public Holidays
• High Shipping Volumes
• Other Circumstances Beyond Our Control

We Appreciate Your Patience And Understanding In Such Situations.

8. Incorrect Shipping Information

Please Make Sure Your Shipping Address And Contact Details Are Accurate Before Completing Your Order.

If You Notice An Error, Contact Us As Soon As Possible. We Will Do Our Best To Assist You Before Your Order Is Shipped.

Once An Order Has Been Dispatched, We May Not Be Able To Change The Delivery Address.

9. Lost Or Missing Packages

If Your Tracking Information Shows That Your Package Has Been Delivered But You Have Not Received It, Please Check With Your Household Members, Neighbors, Or Local Delivery Carrier.

If You Still Cannot Locate Your Package, Please Contact Our Customer Service Team For Assistance.

10. Contact Us

If You Have Any Questions About Shipping, Delivery, Or Order Tracking, Please Contact Us:

Store Name: Tavzori

Email: kateli1988@outlook.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

We Aim To Respond To All Customer Inquiries Within 1–2 Business Days.

Thank You For Shopping With Tavzori. We Appreciate Your Trust And Look Forward To Serving You!

Tavzori – Timeless Style. Everyday Confidence.

At Tavzori, Customer Satisfaction Is Important To Us. We Want You To Feel Confident When Shopping With Us. If You Are Not Completely Satisfied With Your Purchase, We Are Here To Help.

1. 30-Day Return Policy

We Offer A 30-Day Return Period From The Date You Receive Your Order.

If You Wish To Return An Item, Please Contact Our Customer Service Team Within 30 Days Of Delivery To Request A Return.

Please Do Not Send Any Items Back Without Contacting Us First.

2. Return Eligibility

To Qualify For A Return, Items Must Meet The Following Conditions:

• Items Must Be Unworn, Unused, And In Their Original Condition.
• Items Must Be Returned With Original Packaging, Tags, And Accessories, Where Applicable.
• Items Must Not Be Washed, Damaged, Altered, Or Otherwise Used.
• Proof Of Purchase Or Order Confirmation Must Be Provided.

For Hygiene And Safety Reasons, Certain Items May Not Be Eligible For Return Where Permitted By Applicable Law.

3. How To Request A Return

To Start A Return, Please Follow These Steps:

1. Contact Us At kateli1988@outlook.com.
2. Include Your Order Number And The Reason For Your Return.
3. Our Customer Service Team Will Review Your Request And Provide Return Instructions.
4. Once Approved, Please Follow The Instructions To Send The Item Back.

Returns Sent Without Prior Approval May Not Be Accepted.

4. Refunds

Once We Receive And Inspect Your Returned Item, We Will Notify You Of The Refund Approval Status.

If Your Return Is Approved, Your Refund Will Be Processed To Your Original Payment Method.

Please Allow 5–10 Business Days For The Refund To Appear In Your Account After Processing. The Exact Time May Depend On Your Bank Or Payment Provider.

5. Exchanges

If You Need A Different Size, Color, Or Product, Please Contact Our Customer Service Team.

Exchanges Are Subject To Product Availability. If The Requested Item Is Unavailable, We Will Help You Explore Other Available Options.

6. Damaged, Defective, Or Incorrect Items

If You Receive A Damaged, Defective, Or Incorrect Item, Please Contact Us Within 48 Hours Of Delivery.

Please Include:

• Your Order Number.
• A Description Of The Issue.
• Clear Photos Of The Item And Its Condition.

We Will Review Your Request And Work With You To Find An Appropriate Solution, Which May Include A Replacement Or Refund.

7. Return Shipping Costs

If You Are Returning An Item Because You Changed Your Mind Or Ordered The Wrong Size, Return Shipping Costs May Be Your Responsibility.

If The Item Is Damaged, Defective, Or Incorrect Due To An Error On Our Part, Please Contact Us Before Sending It Back. We Will Assist With An Appropriate Return Solution.

Any Return Shipping Arrangements Will Be Confirmed By Our Customer Service Team.

8. Cancellations And Order Changes

If You Need To Cancel Or Modify Your Order, Please Contact Us As Soon As Possible.

We Will Do Our Best To Assist Before The Order Is Processed Or Shipped. Once An Order Has Been Dispatched, Cancellation Or Modification May No Longer Be Possible.

9. Non-Refundable Situations

A Return Or Refund May Be Declined If An Item Does Not Meet The Return Eligibility Requirements, Except Where Applicable Consumer Protection Laws Provide Otherwise.

Nothing In This Policy Limits Any Mandatory Consumer Rights You May Have Under The Laws Of Your Country Or Region.

10. Contact Us

If You Have Any Questions About Returns, Exchanges, Or Refunds, Please Contact Our Customer Service Team:

Store Name: Tavzori

Email: kateli1988@outlook.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

We Aim To Respond To All Inquiries Within 1–2 Business Days.

Thank You For Shopping With Tavzori. We Appreciate Your Trust And Support.

Tavzori – Timeless Style. Everyday Confidence.